Terms of delivery | Perfumery Parfas Brasschaat

We try to ship your package the same day* or the day* after receipt of your payment. You will then receive an email with the track and trace code.

The average shipping time for the Netherlands and Belgium is 2 to 3 working days after receipt of your payment, but this depends on the carrier.

In principle, all items you order from us are in stock.

The maximum shipping time for the other countries is 14 working days after receipt of your payment, this of course also depends on the carrier and customs.

* Packages are processed Tuesday to Saturday.

The Buyer is obliged to carefully inspect the Products immediately after delivery.
Parfas does its utmost to deliver the ordered Products in excellent condition.

Complaints from the Buyer relating to defects in the product or the delivery that are externally visible must be notified to Parfas in writing by the Buyer within seven (7) working days after delivery.

The Buyer is obliged to keep the Product concerned in its current condition in the meantime.

If Parfas determines that there is indeed a visible defect, the Buyer is always entitled to replacement of the defective Product or to repair free of charge.

The buyer is not entitled to the above replacement or repair if he has not informed Parfas in writing of the defect within seven (7) working days.